DPDP Series 1.7: Consent

What is Valid Consent Under the DPDP Act?

Consent is the foundation of the DPDP Act. Before collecting or processing any personal data, a Data Fiduciary must obtain consent that meets every one of the following conditions. If even one condition is missing — the consent is invalid.


The Five Pillars of Valid Consent

Free — Consent must not be forced, pressured, or made a condition for a service where the data is not genuinely necessary. The individual must have a real choice.

Specific — Consent must be tied to a clearly defined purpose. A blanket “I agree to everything” is not valid. Each purpose requires its own consent.

Informed — The individual must know exactly what data is being collected, why it is being collected, and what their rights are — before they consent.

Unconditional — Consent cannot be bundled with unrelated terms or conditions. It must stand on its own.

Unambiguous with a Clear Affirmative Action — Silence, pre-ticked boxes, or inaction do not count as consent. The individual must actively and clearly say yes.


What is the Notice Requirement?

Before seeking consent, every Data Fiduciary must serve a Notice to the individual. This notice must be in clear, plain language — not buried in legal jargon. It must be available in English or any language listed in the Eighth Schedule of the Indian Constitution.

The Notice must contain:

What data is being collected — A clear description of the personal data proposed to be processed.

Why it is being collected — The specific purpose for which the data will be used.

How to exercise rights — A clear explanation of how the individual can access, correct, erase their data, or withdraw consent.

How to withdraw consent — The notice must explicitly tell the individual the manner in which they can withdraw consent. This is a distinct and mandatory element, separate from the general rights section.
The notice must make clear that consent is limited to data necessary for the specified purpose — the individual should understand they are not consenting to unlimited data collection. The notice must clarify that withdrawing consent will not affect the legality of processing already carried out before withdrawal — so individuals understand what withdrawal does and does not undo. For existing data collected before the Act, the notice obligation is triggered as soon as reasonably practicable — this timeline aspect was mentioned but could be more explicit.

How to complain — Details of how the individual can raise a complaint with the Data Protection Board of India.

Who to contact — Business contact information of the Data Protection Officer or a designated person who can answer questions about data processing.


What About Data Already Collected Before the Act?

If consent was obtained before the Act came into force, the Data Fiduciary must still issue a notice — as soon as reasonably practicable — informing the individual of the data held, its purpose, and how to exercise their rights going forward.


What Happens to Invalid Consent?

Any portion of consent that violates the Act is invalid to that extent. The rest of the consent may still hold — but the Data Fiduciary cannot rely on the invalid portion to justify processing.


A Practical Example

A food delivery app asks you to sign up. Before you proceed, it shows a notice stating: your name, phone number, and address will be used to deliver your orders. It tells you how to delete your account and who to contact for queries. You then tap “I Agree” — actively, not by default. That is valid consent.

If instead the app pre-ticks a box agreeing to share your data with advertising partners — that portion of consent is invalid.


Disclaimer

The contents of this post are intended for general awareness and informational purposes only. They do not constitute legal opinion, professional advice, consultancy, statutory interpretation, or a recommendation to act in any particular manner.

The Digital Personal Data Protection Act, 2023, related rules, notifications, regulatory guidance and judicial interpretations may evolve from time to time. The applicability of the law may also vary depending on the facts, sector, nature of data processing, organisational role, contractual terms and compliance framework.

Readers should not rely solely on this post for making legal, business, HR, technology, data-processing or compliance decisions. Specific advice from a qualified legal, privacy, cybersecurity, governance or compliance professional should be obtained before acting on any matter discussed.

The author / publisher shall not be responsible for any loss, liability, claim, penalty or consequence arising from reliance on the contents of this post without independent professional advice.

DPDP Series 1.7: Consent