1. provide fair, courteous, and reasonable treatment
The Department shall provide prompt, courteous, and professional assistance in all dealings with the taxpayer.
2. treat taxpayer as honest
The Department shall treat every taxpayer as honest unless there is a reason to believe otherwise.
3. provide mechanism for appeal and review
The Department shall provide fair and impartial appeal and review mechanism.
4. provide complete and accurate information
The Department shall provide accurate information for fulfilling compliance obligations under the law.
5. provide timely decisions
The Department shall takedecision in every income tax pro ceedi ng within the time prescribed under law.
6. collect the correct amount of tax
The Department shall collect only the amount due as per the law.
7. respect privacy of taxpayer
The Department will follow due process of law and be no more intrusive than necessary in any inquiry, examination, or enforcement action.
8. maintain confidentiality
The Department shall not disclose any information provided by taxpayer to the department unless authorized by law.
9. hold its authorities accountable
The Department shall hold its authorities accountable for their actions.
10. enable representative of choice
The Department shall allow every taxpayer to choose an authorized representative of his choice.
11. provide mechanism to lodgecomplaint
The Department shall provide mechanism for lodging a complaint and prompt disposal thereof.
12. provide a fair & just system
The Department shall provide a fair and impartial system and resolve the tax issues in a time-bound manner
publish service standards andreport periodicallyThe Department shall publish standards for service delivery in a periodic manner.
14. reduce cost of compliance
The Department shall duly take into account the cost of compliance when administering tax legislation.
and expects taxpayers to
1. be honest and compliant
Taxpayer is expected to honestly disclose full information and fulfil his compliance obligations.
2. be informed
Taxpayer is expected to be aware of his compliance obligations under tax law and seek help of department if needed.
3. keep accurate records
Taxpayer is expected to keep accurate records required as per law.
4. know what the representative does on his behalf
Taxpayer is expected to know what information and submissions are made by his authorised representative.
5. respond in time
Taxpayer is expected to make submissions as per tax law in timely manner.
6. pay in time
Taxpayer is expected to pay amount due as per law in a timely manner.
Taxpayers can approach the Taxpayers‘Charter Cell under Principal Chief Commissioner of Income tax ineach Zone for compliance to this charter. For more Information, visit http://incometaxindia.gov.io
Faceless assessment will start from today. Any assessment, other than exception, outside faceless assessment will be invalid.
Faceless appeal will also be launched on 25th September, 2020.
No intrusive and survey operations by field officers – Only investigation wing and TDS wing can after approval by the officer of the level of Commissioner or above.
Tax payers Charter introduced from today.
The platform being launched today brings in a transparent, efficient and accountable tax administration. It uses technology, Data Analytics and Artificial Intelligence – Finance Minister
Finance Minister, in her address the various reforms/steps taken by Income Tax Department like faceless assessement, simplification of forms, reduction in Corporate tax rate, Vivad Se Viswas Scheme etc.
FM virtually Launched the Platform Transparent Taxation – Honoring the Honest
Face less assessment and Tax Payers Charter is effective from today.
New arrangements, new facilities, starting today, strengthen our commitment to Minimum Government, Maximum Governance. This is a big step in the direction of reducing the interference of the government from the life of the countrymen
TDS/TCS rates (except salary) will be reduced by 25% from tomorrow till 31st March, 2021. Eg. for Professionals the tax rate u/s.194J was 10%, which will be reduced to 7.50%.
All pending refunds shall be issued immediately.
Due date of all Income Tax Returns due date extended to 30th November, 2020.
Tax Audit due date extended to 31st October, 2020.
Assessment getting barred on 30-09-2020 is extended to 31-12-2020 and assessment getting time barred on 31-03-2021 is extended to 30-09-2021.
Vivad se viswas scheme is extended till 31-12-2020 without any additional fees